Scrapo FAQ
1. What is Scrapo?
Scrapo is an on-demand waste management service designed for households and businesses in Chennai. We make it easy for you to schedule trash pickups, recycle materials, and dispose of e-waste, bulky items, and more – all with a few taps on your phone.
2. How does Scrapo work?
It’s simple! You can use the Scrapo website to:
Choose the type of waste you need to dispose of (household waste, e-waste, recyclables, etc.).
Schedule a pickup at a time that’s convenient for you.
Our team will arrive at the scheduled time to collect the waste and ensure it's disposed of or recycled properly.
3. What types of waste does Scrapo pick up?
Scrapo offers a wide range of waste pickups, including:
Household Waste: General trash and non-recyclables.
Organic Waste: Compostable materials like food scraps and garden waste.
Recyclables: Paper, plastics, metals, glass, etc.
E-Waste: Electronics like phones, laptops, batteries, and more.
Bulk Waste: Large items such as furniture, mattresses, and appliances.
Commercial Waste: Tailored plans for businesses, offices, and commercial sites.
4. How much does it cost?
Our pricing depends on the type of waste and the volume:
Household pickups start from ₹299 per pickup (up to 20 kg).
Subscription plans are available starting from ₹999 per month for weekly pickups (up to 50 kg per pickup).
E-waste and bulk waste pickups are available on demand, and commercial pricing is customized based on your needs. You can view our full pricing details on our website.
5. Is Scrapo eco-friendly?
Yes! We are committed to reducing waste and promoting sustainability. We work with recycling centers and follow eco-friendly disposal practices to ensure that recyclables and e-waste are handled responsibly, reducing the load on landfills.
6. How do I schedule a pickup?
It’s easy to schedule a pickup:
Visit Scrapo.app
Choose your type of waste and the desired pickup time.
Enter your details and confirm the booking.
Our team will take care of the rest!
7. Can I schedule regular pickups?
Yes! We offer subscription plans for regular weekly pickups. It’s ideal for homes and businesses that generate waste frequently and need a convenient, ongoing solution.
8. What areas do you currently serve?
Scrapo currently serves most areas in Chennai, including:
Adyar
Anna Nagar
Besant Nagar
T. Nagar
Velachery
OMR (Old Mahabalipuram Road)
Tambaram
Chromepet
And more! You can check our website for a full list of serviceable locations.
9. How do I know when my pickup is scheduled?
Once you schedule a pickup, you’ll receive a confirmation via email with the scheduled time. You can also track the progress of the pickup in real-time using the app.
10. What payment methods do you accept?
We accept all major payment methods, including:
Debit and credit cards (Visa, MasterCard)
UPI
Netbanking
Digital wallets All payments are processed securely through trusted gateways like Razorpay.
11. What happens if I miss my scheduled pickup?
If you miss a scheduled pickup, you can easily reschedule it through the website or by reaching out to the team. We recommend notifying us in advance if you need to change the time to avoid any inconvenience.
12. How can I contact Scrapo for support?
If you need help or have any questions, feel free to contact us via:
Email: support@scrapo.app
Or use the live chat feature .